Contact
Get in touch with the desk
Three addresses, one honest caveat: we're a comparison site, so anything involving your account with an operator has to go to that operator.
18+ Independent · affiliate-funded • Responsible gambling • Updated 11 August 2026
Everything below reaches a person rather than a queue. We read all of it, and we answer most things within a few working days — corrections faster, because a wrong fact on a comparison page is worse than a slow reply.
Editorial
Questions about a verdict, a criterion or something that reads oddly. If you think a scorecard is wrong, tell us which row and why.
editor@reelparliament.comCorrections
An operator changed its app, moved its live tables or altered an offer type. Send a link and we'll check it against the live site.
corrections@reelparliament.comCommercial
Affiliate and partnership enquiries. Worth knowing before you write: placement isn't for sale and neither is a verdict.
partnerships@reelparliament.com
Please note
What we can't help with
We have no access to any operator's systems, and no standing to intervene in anyone's account. These routes will get you further than we can.
Anything about your account
Verification checks, locked accounts, missing bonuses, disputed game outcomes, closing an account: all of it sits with the operator's own support team. Start with their help centre, and keep a written record of what you're told.
A complaint that goes nowhere
If the operator's complaints process ends badly, UK-licensed businesses must give you access to an approved alternative dispute resolution service. Their terms name the provider. The Gambling Commission handles regulation rather than individual compensation claims.
Self-exclusion
We can't add or lift a self-exclusion. GAMSTOP covers every UK-licensed site in one registration, and each operator can also exclude you from its own brand.
Support right now
The National Gambling Helpline, run by GamCare, is free on 0808 8020 133 and open around the clock, with live chat at gamcare.org.uk. Our own summary of the tools is here.
